Industries

Towing Management Software for Tow Truck Operators

Tow truck and roadside service operators work in high exposure environments where every job carries risk.

Damaged white van being loaded onto a tilt-tray tow truck
Tow truck and service utes lined up on a roadside

Greater control across roadside operations

Tow truck and roadside service operators work in some of the most unpredictable environments on Australian roads. Every job is different, response times matter and driver safety is always at risk.

Active Fleet gives operators the tools to stay in control, real-time GPS tracking, AI safety monitoring, video footage and automated compliance records. Whether it’s managing dispatch, investigating an incident or keeping drivers accountable in the field, Active Fleet works with the right combination of technology to suit the operation. These connected tools support towing management software requirements across roadside fleets.

Suitable for industries such as

  • Tow truck operators
  • Roadside assistance
  • Vehicle recovery
  • Accident response
  • Breakdown services
  • Vehicle transport
  • Service fleets
  • Contractor fleets

The challenges facing tow and
service operators

Roadside exposure

Drivers often work close to traffic, damaged vehicles and unpredictable roadside conditions.

Incident disputes

Video evidence can help establish what happened during recoveries, collisions or customer disputes.

Driver safety

Fatigue, distraction and high risk driving can affect operators working long or irregular hours.

Job visibility

Dispatch teams need to know where vehicles are, what jobs are underway and when drivers are available. Connected tow truck software helps provide that visibility.

Vehicle readiness

Tow and service vehicles need consistent inspections to ensure equipment and safety systems are ready for each job.

After hours operations

Critical jobs often happen outside standard business hours, increasing the need for reliable monitoring and response support.

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Driver Safety (AI)

OKORIS uses real-time AI to detect fatigue, distraction, and high-risk driving behaviour as it happens.

Fleet managers can act immediately — reducing incident risk, improving driver accountability, and strengthening overall safety performance.

Explore Driver Safety (AI)

Key Features:

Fatigue detection
Distraction alerts
Risky driving behavior monitoring
Privacy mode
Seat vibration
Incab alert
Realtime notification
Alarm Response
Customised alarms

Video Telematics

OKORIS connects vehicle cameras with location and event data, giving fleet teams clear context when something happens on the road.

Access footage remotely to investigate incidents, review safety events and resolve claims or disputes faster.

Explore Video Telematics

Key Features:

Multi camera systems
Continuous HD recording
Remote video access
Live view
Event based footage
Incident evidence
Blind spot monitoring
Trip data
OKORIS live view showing fleet vehicles plotted on a street map

Telematics & Fleet Tracking

OKORIS brings GPS fleet tracking software, telematics and asset data together so teams can see where vehicles are and understand how the fleet is being used.

Monitor movements, review previous trips and use fleet data to improve utilisation and day to day operations.

Explore Telematics & Fleet Tracking

Key Features:

Live GPS tracking
Fleet maps
Trip history
Geofencing
Vehicle utilisation
Asset tracking
Route visibility
CAN data
Smart OBM
Fleet manager reviewing an electronic work diary on a tablet, showing working time and an in-breach alert

Electronic Work Diary

Electronic Work Diaries digitise driver work and rest records, making fatigue management easier for drivers and fleet teams.

Records can be monitored through the connected system, helping operators maintain visibility across driver hours and compliance activity.

Explore Electronic Work Diary

Key Features:

Digital work diaries
Work and rest records
Fatigue management
Driver hours visibility
Digital records
Audit trails
Compliance reporting
Driver completing a pre-start check on a tablet beside a truck

Pre-start Checklist

Digital pre starts make it easier for drivers to complete vehicle inspections and report problems before beginning work.

Defects and inspection records are captured digitally, giving fleet teams clearer visibility of vehicle readiness and outstanding issues.

Explore Pre-start Checklist

Key Features:

Digital inspections
Custom checklists
Defect reporting
Photo evidence
Driver records
Vehicle history
Issue notifications
Audit trails

FAQs

Can Active Fleet help protect drivers working roadside?

Yes. AI Driver Safety, Video Telematics and connected fleet technology provide greater visibility into driver behaviour and roadside events, helping operators identify risks and respond sooner.

Can video footage help resolve customer or insurance disputes?

Yes. High definition video footage can provide valuable context when reviewing recoveries, vehicle damage, traffic incidents and customer complaints.

Can we track tow trucks and recovery vehicles in real time?

Yes. GPS tracking and telematics provide live vehicle locations, trip history and fleet activity, helping improve dispatch and operational visibility.

Start building a safer fleet

See how Active Fleet helps organisations reduce incidents, improve accountability and respond faster when risks appear.