FAQs

Frequently asked questions

Answers to common questions about Active Fleet solutions, installation and the OKORIS platform. Can’t find what you need? Our team is happy to help.

General

Can Active Fleet integrate with our existing systems?

Yes. Active Fleet solutions and the OKORIS platform can integrate with your existing telematics, GPS tracking, video and operational systems, depending on your requirements.

Can the platform support contractor drivers and subcontractors?

Yes. Solutions can be configured to support a combination of company owned and contractor vehicles.

Does the Alarm Response Centre operate outside business hours?

Yes. The Alarm Response Centre operates 24 hours a day, seven days a week, supporting operators when critical events occur.

What are digital compliance tools?

Digital compliance tools replace paper processes with connected systems that help organisations manage work diaries, vehicle inspections, defect reporting and compliance records more efficiently.

AI Driver Safety

How does AI Driver Safety detect fatigue?

AI powered cameras monitor driver behaviour in real time and can identify signs of fatigue such as prolonged eye closure, yawning and reduced attention levels. When a fatigue event is detected, alerts can be triggered immediately.

What driver behaviours can the system detect?

Depending on the configuration, AI Driver Safety can detect fatigue, distraction, mobile phone usage and other high risk driving behaviours that may increase the likelihood of an incident.

Are drivers alerted when an event occurs?

Yes. Alerts can be delivered through in cab notifications, seat vibration and the OKORIS platform, helping drivers correct behaviour immediately and reducing the risk of escalation.

Does AI Driver Safety record video footage?

Yes. Events can be linked with video footage, giving fleet managers the ability to review incidents, understand context and support investigations when required.

Can alerts be customised for our fleet?

Absolutely. Detection settings, alarm thresholds and notification workflows can be tailored to suit your vehicles, operating environment and safety objectives.

How does the system support driver coaching and training?

Real event data and video footage give you practical material for constructive coaching conversations and driver training programmes, helping reinforce positive driving behaviours and improve safety outcomes over time.

Is driver privacy protected?

Yes. Privacy settings can be configured to align with your company policies and operational requirements, including privacy modes and access controls where appropriate.

Videotelematics

How long is video footage stored for?

Footage retention periods can be configured depending on your operational requirements, storage settings and compliance needs. Critical events and flagged incidents can be stored for longer periods where required.

Can footage be accessed remotely?

Yes. Video footage can be accessed remotely through OKORIS, allowing fleet teams to review incidents without needing physical access to the vehicle or recording device.

What happens when an incident occurs?

When an event is triggered, footage can be automatically uploaded and linked to telematics data, GPS location and vehicle information, giving managers immediate access to the information they need.

Can multiple cameras be installed on one vehicle?

Yes. Active Fleet supports single camera installations through to fully integrated multi camera systems, including forward facing, driver facing, side, rear and cargo cameras.

Does the system record continuously?

Recording configurations can be tailored to your operational requirements. Depending on the setup, systems can record continuously, based on triggers, or through a combination of both.

Can Video Telematics help with insurance claims?

Yes. Video evidence provides valuable context around incidents and can help support insurance claims, dispute resolution and incident investigations.

Is footage secure?

Yes. Footage is stored securely and access can be controlled through user permissions and platform settings within OKORIS.

Can the system integrate with GPS tracking and telematics?

Yes. Video footage can be viewed alongside vehicle location, speed, telematics data and other fleet information through the OKORIS platform.

Telematics & Fleet Tracking

What is fleet telematics?

Fleet telematics combines GPS tracking, vehicle data and reporting tools to provide real time visibility across your fleet. This helps organisations monitor vehicle activity, improve utilisation and make more informed operational decisions.

What is the difference between GPS tracking and telematics?

GPS tracking shows where a vehicle is located. Telematics goes further by combining location data with vehicle activity, engine information, utilisation reporting and operational insights.

Can I track trailers and non powered assets?

Yes. OKORIS can track trailers, equipment and other non powered assets alongside vehicles, providing visibility across your entire operation from one platform.

What is IVMS?

IVMS, or In Vehicle Monitoring Systems, combine GPS tracking, driver activity and vehicle information to support operational visibility, compliance and reporting requirements.

How often is vehicle location updated?

Location updates can be configured based on operational requirements and device settings, providing near real time visibility across your fleet.

Can I view historical trip data?

Yes. OKORIS stores historical trip information, allowing fleet managers to review routes, movements, stop times and previous vehicle activity when required.

Can I create geofences?

Absolutely. Virtual boundaries can be created around depots, customer sites, projects and operating areas, with alerts generated when vehicles enter or leave these locations.

Can I receive alerts and notifications?

Yes. The platform can generate alerts for a range of events including geofence activity, vehicle movements, utilisation changes and other operational triggers.

Electronic Work Diary

How does an electronic work diary NHVR approved solution work?

An NHVR-approved Electronic Work Diary allows eligible drivers to record work and rest hours electronically instead of using a written work diary, helping operators manage fatigue records and compliance requirements.

What are digital compliance tools?

Digital compliance tools replace paper processes with connected systems that help organisations manage work diaries, vehicle inspections, defect reporting and compliance records more efficiently.

Can Electronic Work Diaries replace paper logbooks?

Yes. Approved Electronic Work Diary solutions can replace paper work diaries for eligible drivers operating under fatigue management legislation.

Is the Electronic Work Diary NHVR approved?

Yes. Active Fleet provides NHVR approved Electronic Work Diary solutions that meet the requirements for eligible drivers and operators.

Pre-start checklist

What is a digital pre-start checklist?

A digital pre-start checklist replaces paper inspection forms with a digital process for recording vehicle checks, defects and maintenance issues, making inspections easier to complete consistently and keeping records accurate.

Can pre-start checklists be customised?

Yes. Inspection forms can be tailored to suit different vehicle types, equipment, operating environments and business requirements.

Can drivers attach photos to defects or inspections?

Yes. Drivers can attach photos and notes directly to inspections and defect reports, giving maintenance teams additional context and visibility.

What happens when a defect is identified?

Defects can automatically trigger notifications to managers, supervisors or maintenance teams so issues can be reviewed and actioned quickly.

Are inspection records stored digitally?

Yes. Inspection histories, defect reports and actions taken are stored digitally and can be accessed whenever required.

Can maintenance teams access reports and defects?

Yes. Maintenance teams can review reported issues, supporting information and inspection records through the platform.

Still have a question?

Talk to the team about your fleet and we’ll point you in the right direction.